Simple scalable pricing

Nothing! We setup everything for free, and you can capture revenue your guests usually spend outside the hotel.

HOP shops don’t compete with room service. In fact, with over 500+ products to choose from, our team can select products that compliment or fill gaps in your existing room service offer. 

We guarantee that our team can find a space for your HOP shoo. Whether it’s an old meeting room, a cupboard next to the laundry or an unused corner of your basement, our team will create an optimisation plan to make the most of your space. 

Guests can pay in app or be charged on their hotel bill

Customer expectations have come a long way since the vending machine was invented. Today, guests expect to be offered a wide range of great quality products: HOP shops can offer up to 500 products. 

Traditional, unhealthy, packaged snacks simply will not cut it anymore. Guests value experiences and want access to brands they love and products that will make their stay memorable.

HOP is not an app and your guests will not find it on the App Store or Play Store. When customers scan the QR code, they will be redirected to a web app giving them access to your HOP shop and allowing them to order. No sign-ups, no downloads. 

You can generate up to £2.5m in purely incremental revenue from your HOP shop, and that does not take into account the extra bookings and occupancy boost from guest satisfaction and good ratings!

We use cross-data analytics, statistics and case studies to take the guesswork out of product selection. Our industry expert team selects the products that have performed the best in your location and guests’ demographics. And of course, HOP takes care of everything, so you never run out of your best sellers, or keep products that don’t sell.

We take care of the hop shop setup and management. We refill the stock so your staff doesn’t get any burden on the hop shop setup. Our user friendly technology is designed to make things as quick and easy as possible for your staff. Thanks to our grab and go packaging, they can deliver 3 rooms in 5 minutes. Our dashboard even has a timetable optimisation system to help your staff upsell during slow periods.
HOP shops actually have lots of benefits that will save your staff time, such as:
- Ordering online – rather than calling a staff member on the phone.
- Fast distribution – you can complete 3 orders in 5 minutes.
- Effortless delivery – there’s no need to worry about plating or presentation with our easy, grab-and-go packaging.
- Quick clean up – our minimal packaging makes housekeeping a breeze.

HOP shops are easy to set up and easy to run. There is no time waste setting up and maintaining displays or paying a full-time staff member to watch over the store and refill the stock. Our automated management system and optimised stockrooms ensure maintenance is kept to a minimum so you can maximise your profits.

Yes, HOP works on any smartphone and tablets models and brands.

Of course, guests receive a link at booking so they can order before their stay or while on the go during their stay.